Blog Archive

  • Firewalk for Mind

    Nicola & FCHO's Firewalk challenge for TOGMind We are so proud of our Nicola Brown who walked over hot coals to support FCHO and TOGMind in... read more
    13th of March 2017 by Meeta Patel

  • Running for the homeless

    Benny & Andrew - Marathon running for the homeless This year we have both Benny Coxhill and Andrew Westhead who will be running the Brighton Marathon to raise... read more
    9th of March 2017 by Meeta Patel

  • National Housing Maintenance Federation Annual Conference and Awards

    National Housing Maintenance Federation Annual Conference and Awards 2017 ROCC were delighted to attend this years National Housing Maintenance Federation Annual... read more
    13th of February 2017 by Nicola Brown

  • Which Cloud-Based Technology Trends Should We Be Monitoring

    Our homes and lives are already being transformed by Cloud Technology and the Internet of Things Which Cloud-based technology trends should we be monitoring How... read more
    12th of February 2017 by Andrew Westhead

  • ROCC Partner EASY Wins Accounts Payable Solution of the Year at the Document Manager Awards

    EASY SOFTWARE UK kindly invited Andrew Westhead, Business Manager at ROCC, to join them at the event and he commented: “We’re thrilled that our partner... read more
    3rd of February 2017 by Andrew Westhead

  • The Role of Technology in Achieving Shared Service

    The Role of Technology in Achieving Shared Service Things are changing quickly in the social housing sector and to remain ahead of the curve IT suppliers must... read more
    19th of January 2017 by Chris Potter

  • ROCC Big Charity Bake Off Raises Funds for First Base

    Bake Off Raises over £230 for First Base We were all so surprised with yesterday’s turn out for The Big Charity Bake Off held at our Brighton office.... read more
    30th of November 2016 by Chris Potter

  • The ROCC Approach to Project Management

    The ROCC Approach to Project Management Our implementation methodology uses proven, comprehensive and flexible techniques developed over many years of implementing... read more
    22nd of November 2016 by Pete Luck

  • Simplifying Work Planning and Increasing Operative Productivity

    Simplifying Work Planning and Increasing Operative Productivity I’m thrilled that we are releasing, as part of our Uniclass 2K17 release a new and enhanced... read more
    15th of November 2016 by Peter Luck

  • ROCC Present First Base with Cheque

    ROCC present First Base with cheque for £1,688.00 ROCC are pleased to continue support for the local community by raising money on behalf of Brighton Housing... read more
    21st of October 2016 by Chris Potter

  • Uniclass 2K17 Release

    I’m extremely excited to announce the upcoming release of Uniclass 2K17. 2K17 will take our hugely successful housing repairs management portfolio and add in... read more
    9th of September 2016 by Pete Luck

  • Uniclass - Flexibility to Meet a Multitude of Needs

    Many people will be well aware that the ROCC Uniclass system is the perfect solution for social housing organisations that want to properly maintain their housing... read more
    1st of September 2016 by Pete Luck

  • Benefits of G-Cloud

    You have all probably heard the arguments in favour of making your processes electronic, the mythical “paperless office”, but there are some very real... read more
    18th of July 2016 by Chris Potter

  • 5 Ways Wearable Tech Will Change Our Lives : Part I

    The Internet of Things (IoT) is the networking of the physical world and nothing epitomises this more than wearable technology. Everyone has quickly become used to... read more
    11th of July 2016 by Pete Luck

  • UK businesses are still losing the war against cyber crime

    Cyber-attacks remain a constant threat to UK businesses, no matter how small or large.  When it comes to security it seems that bigger is not always better as... read more
    3rd of July 2016 by Andrew Westhead

  • Why make appointments for housing repair visits?

    Making and keeping tenant appointments, whilst ensuring the most efficient use of staff and resources is challenging, regardless of the organisational size. A large... read more
    20th of June 2016 by Pete Luck

  • Optimise key business processes for improved efficiency

    How Automating the Accounts Payable Process Improves Efficiency With the overly used phrase of “Go to the Cloud” what are the considerations you should... read more
    9th of June 2016 by Andrew Westhead

  • Cloud Services - What's holding you back?

    10 Ways Cloud Solutions Make You More Efficient From reducing costs to better security, there are many ways that cloud computing can help housing organisations... read more
    23rd of May 2016 by Andrew Westhead

  • Are you getting value from your current maintenance & support contract?

    How to simplify and stabilise your ICT management Whether you are expected to drive efficiencies, manage legacy architectures or equip your customers and staff... read more
    16th of May 2016 by Andrew Westhead

  • A Hairs Breadth Away from 100%

    Outstanding Service Levels Our customer service team have finished the first quarter of 2016 with some outstanding results. For the third year running the ROCC... read more
    8th of April 2016 by Pete Luck

  • Time to Consider SQL Server 2014

    Time to Consider SQL Server 2014 Extended support for SQL Server 2005 is ending in April 2016. Mainstream support for SQL Server 2008 and 2008 r2 ended last... read more
    13th of March 2016 by Pete Luck

  • ROCC Helpdesk Review 2015

    ROCC Helpdesk Review 2015 2015 has been another year of continued improvement for our customer service team. Our helpesk has continued to improve response times... read more
    4th of February 2016 by Pete Luck

  • Mince Pies

    Mince Pies & a £1500 cheque for BHT, First Base Our #GivingTuesday2015 mince pie collection was a big hit with our partners, FirstBase.  ROCC staff... read more
    9th of December 2015 by Luke Aldrich

  • #GivingTuesday2015

    #GivingTuesday ROCC staff have been getting into the spirit of #GivingTuesday by collecting hundreds and hundreds of mince pies for our partners BHT First... read more
    1st of December 2015 by Luke Aldrich

  • Simplify Housing Repairs Reporting with Graphical Diagnostics

    Simplify Housing Repairs Reporting with Graphical Diagnostics The new graphical diagnostics module for ROCC’s Uniclass Social Housing helps housing... read more
    23rd of November 2015 by Pete Luck

  • 22nd Century Housing Repairs ~ The Social Housing Environment

    22nd Century Housing Repairs ~ The Social Housing Environment - a personal view by Chris Potter Director UNICLASS, ROCC What will the social housing repairs... read more
    3rd of November 2015 by Chris Potter

  • ROCC partners, Easy Software, win 2 Document Manager industry awards

    ROCC partners, Easy Software, win 2 Document Manager industry awards ROCC were delighted to be invited by our partners, Easy Software UK, to attend the 2015... read more
    2nd of November 2015 by Andrew Westhead

  • Time to Move to Windows 2012

    Time to Move to Windows 2012 Windows Server 2003 support for all editions finally ended back in the summer. The mainstream support ended way back in 2010 but... read more
    25th of October 2015 by Pete Luck

  • Will Social Housing exist in a 100 years’ time?

    Will Social Housing exist in a 100 years’ time? As house prices increase and new build rates decrease, the supply of new homes is insufficient to meet... read more
    21st of September 2015 by Chris Potter

  • Customer Service for the Social Generation

    Customer Service For The Social Generation Customer service is changing rapidly. Traditional methods of private communication between customer and supplier are... read more
    18th of September 2015 by Pete Luck

  • University of Brighton Sponsorship 2015

    University of Brighton Sponsorship ROCC have once again sponsored the University of Brighton’s Business School through the Michael Aldrich e-commerce... read more
    12th of August 2015 by Andrew Westhead

  • The Big ROCC BHT Car Wash

    The Big ROCC Car Wash for BHT On the 29th July we ran our first ROCC car wash to raise money for BHT First Base. ROCC staff were joined by Frank Snow, a case... read more
    29th of July 2015 by Luke Aldrich

  • 22nd Century Housing Repairs ~ Transportation & scheduling

    22nd Century Housing Repairs ~ Transportation and Scheduling - a personal view by Chris Potter Director UNICLASS, ROCC What will the social housing... read more
    25th of June 2015 by Chris Potter

  • ROCC BHT fundraising update

    ROCC BHT fundraising update We recently met with BHT’s First Base Operational Manager, Simon Hughes, to handover a cheque for £827.  This is all... read more
    8th of June 2015 by Luke Aldrich

  • What should your AP team be thinking about in 2015?

    AP automation is the key to success, as it can significantly increase process efficiency and have a positive impact on a business’ bottom line. However,... read more
    4th of June 2015 by Andrew Westhead

  • 22nd Century Housing Repairs ~ A glimpse into the future

    22nd Century Housing Repairs ~ A glimpse into the future - a personal view by Chris Potter Director UNICLASS, ROCC What will the social housing repairs... read more
    28th of May 2015 by Chris Potter

  • Why should you have a CSR programme

    why should you have a CSR (Corporate Social Responsibility) programme I was recently asked why have a CSR programme? I mean it’s all very worthy but what... read more
    12th of May 2015 by Luke Aldrich

  • ROCC Helpdesk Team Growing Again

    ROCC Helpdesk Team Growing Again As ROCC business continues to expand with new contract wins and with our business wide drive to improve customer service,... read more
    8th of May 2015 by Pete Luck

  • Monitor Mobile Workers and Improve Job Efficiency

    Monitor Mobile Workers and Improve Job Efficiency Managing and monitoring mobile operatives and ensuring their work is planned efficiently is always challenging... read more
    29th of April 2015 by Pete Luck

  • 221,000 tenants eligible for proposed Right to Buy Scheme

    221,000 tenants eligible for proposed Right to Buy Scheme More than 221,000 housing association tenants would be eligible and able to afford to buy their homes... read more
    28th of April 2015 by Chris Potter

  • Easter Raffle in aid of First Base Day Centre

    Easter Raffle Great to see the Easter Raffle doing so well! Alan Gould was the MC and our friends at SRC joined in raising money for First Base Day Centre.... read more
    10th of April 2015 by Luke Aldrich

  • FCHO - spectacular new offices

    First Choice Homes Oldham (FCHO) - spectacular new offices At ROCC we are always interested in what exciting developments our customers are involved with. I hand... read more
    31st of March 2015 by Luke Aldrich

  • 100,000 more properties maintained by Uniclass this year

    100,000 more properties maintained by Uniclass this year After a strong year with customers expanding their responsibilities for new housing stock and new contract... read more
    25th of March 2015 by Chris Potter

  • Empowering Citizens with ROCC

    Empowering Citizens with ROCC 2015 will see us launch another module to the successful Uniclass product suite. Our portfolio already includes modules for social... read more
    9th of March 2015 by Pete Luck

  • ROCC Helpdesk Review 2014

    ROCC Helpdesk Review 2014 Although we increased our customer base and therefore increased the number of support calls coming to our helpdesk, we still managed to... read more
    9th of February 2015 by Pete Luck

  • SNOWBALL MACHINE ON FIRE!

    SNOWBALL MACHINE ON FIRE! Remember the ROCC team that were trying to recreate one of the first ever online shopping systems as used in 1984 by a Mrs... read more
    19th of January 2015 by Luke Aldrich

  • ROCC Sponsor First Choice Homes Oldham Charity Challenge

    ROCC Sponsor First Choice Homes Oldham in 3 Peaks Challenge ROCC was pleased to support First Choice Homes Oldham in raising money for DSWestPennine. Their... read more
    5th of January 2015 by Luke Aldrich

  • ROCC Staff Visit BHT First Base

    ROCC staff visit BHT First Base day centre At the start of December we were pleased to announce formally an innovative corporate partnership between ROCC and BHT... read more
    19th of December 2014 by Luke Aldrich

  • Welcoming New Members to the ROCC Team

    Continuing to Grow our Team to Improve Services Aswell as continuing to win new contracts, at ROCC we are also striving to improve our levels of service and... read more
    16th of December 2014 by Pete Luck

  • ROCC joins forces with local homeless charity, BHT First Base

    ROCC joins forces with local homeless charity, BHT First Base We are always interested in helping in the local community.  BHT’s First Base is a great... read more
    3rd of December 2014 by Luke Aldrich

  • Responding Won't Be Enough, You Need To Adapt

    Responding Won't Be Enough, You Need To Adapt Back in 2010 responsive web design was introduced as a design philosophy to ensure web content was usable... read more
    12th of November 2014 by Pete Luck

  • ROCC attend National Digital Housing Conference 2014

    ROCC attend National Digital Housing Conference With the backdrop of many of ROCC’s customers engaged on a strategy to encompass digital inclusion for their... read more
    3rd of November 2014 by Chris Potter

  • Mrs Snowballs Shopping Machine is going to Cambridge!

    Mrs Snowballs Shopping Machine is going to Cambridge! We are delighted that the first online shopping system has found a new home at Cambridge Museum of Computing.... read more
    17th of September 2014 by Luke Aldrich

  • Michael Aldrich 1941-2014

    It is with great sadness ROCC announce the passing of Founder and Chairman Michael Aldrich on 19th May 2014 after a long battle against cancer. We are immensely... read more
    11th of August 2014 by Luke Aldrich

  • University of Brighton Sponsorship 2014

    University of Brighton Sponsorship ROCC have sponsored the prize for the best undergraduate completing the University of Brighton’s BA(Hons) School of... read more
    4th of August 2014 by Chris Potter

  • Effective Deployment of a Management Dashboard

    Effective Deployment of a Management Dashboard One of the hot topics for 2014 is Big Data. Everyone is talking about it. Where to store all that data, how much... read more
    2nd of August 2014 by Pete Luck

  • Working in the Digital Age

    Working in the Digital Age Working within tight financial constraints, housing associations have to ensure that the needs of existing communities are balanced... read more
    31st of July 2014 by Chris Potter

  • Risk Management and Technology in Social Housing

    RISK MANAGEMENT AND TECHNOLOGY IN SOCIAL HOUSING Technology is ideally suited to help mitigate risk within the context of social housing. Risk comes in a number of... read more
    18th of July 2014 by Chris Potter

  • My Predictions for this Year

    My Predictions for this Year 2014 is going to be a big year for everyone involved in IT. I could mention some potential huge leaps forward that we’re likely... read more
    4th of February 2014 by Peter Luck

  • ROCC Helpdesk Review 2013

    ROCC Helpdesk Review 2013 2013 was another year of continued improvement for the ROCC Helpdesk. Our team as always have focused on providing the best levels of... read more
    31st of January 2014 by Peter Luck

  • Development Through Discussion

    Development Through Discussion I recently carried out a presentation on how we form our development roadmap and how we go about producing software that not only... read more
    5th of November 2013 by Peter Luck

  • ROCC, The Chairman and the BBC

    ROCC, The Chairman and the BBC It’s not every day that ROCC features on BBC2 . In Robert Peston’s Going Shopping Series our Chairman and my Father... read more
    19th of September 2013 by Luke Aldrich

  • ROCC Raising Money

    ROCC Raising Money ROCC has over achieved and raised over £1900 for the £1600 Childline challenge. £1600 is the amount it costs the NSPCC to... read more
    23rd of July 2013 by Luke Aldrich

  • ROCC Childline Visit

    ROCC Childline Visit Since January, we’ve been profiling the work of the NSPCC’s 1600 Club in Brighton and Hove. The aim of the 1600 Club is to... read more
    18th of April 2013 by Luke Aldrich

  • ROCC Microsoft Partnership

    ROCC Microsoft Partnership ROCC have once again renewed our partnership with Microsoft, illustrating our commitment to continuing to provide exceptional levels... read more
    5th of March 2013 by Peter Luck

  • ROCC Supporting NSPCC 1600 Club

    ROCC Supporting NSPCC 1600 Club ROCC representatives Peter Luck and Alan Gould attended a NSPCC event in Brighton this month at Gars Restaurant. The gathered... read more
    11th of February 2013 by Luke Aldrich

  • Microsoft SQL and Oracle De-support Notifications

    Microsoft SQL and Oracle De-support Notifications Just a gentle reminder to all our customers running Microsoft SQL Server 2005 and Oracle 10G database systems.... read more
    19th of October 2012 by Peter Luck

  • Housing Association Technology Open Day 2012

    Housing Association Technology Open Day 2012 I'm looking forward to presenting at our 2012 Technology Open Day for housing associations on the 26th September.... read more
    3rd of September 2012 by Peter Luck

  • Making a Difference to Young People

    Making a Difference to Young People The ROCC sponsored Albion GOALS project is making a positive impact on young people in the local community. One such story is... read more
    10th of July 2012 by Luke Aldrich

  • ROCC Raise Money for NSPCC

    ROCC Raise Money for NSPCC Staff at ROCC have embarked on a plan to raise £1600 for the NSPCC Childline Charity. £1600 is the amount it costs to... read more
    5th of April 2012 by Luke Aldrich

  • Ardingly Adventures

    Ardingly Adventures Facilities Manager Alan Gould helped out with our Albion in The Community (AITC) Charity initiative on the 3rd April. At the scenic Ardingly... read more
    4th of April 2012 by Luke Aldrich

  • 4G and Uniclass Mobile - The Future of Mobile Working

    4G and Uniclass Mobile - The Future of Mobile Working Everything Everywhere - the company behind Orange and T-Mobile - along with BT Wholesale announced in January... read more
    5th of February 2012 by Peter Luck

  • ROCC Attend Direct Works Forum

    ROCC Attend Direct Works Forum ROCC attended the quarterly seminar of the Direct Works Forum held at Ansty Hall Hotel near Coventry. There were representatives... read more
    20th of December 2011 by Chris Potter

  • ROCC Attend Waste Management Forum

    ROCC Attend Waste Management Forum ROCC were delighted to present to the South West Waste Recycling forum’s Christmas meeting which was held at SITA... read more
    19th of December 2011 by Chris Potter

  • Good News from the Cup Final Project 2011

    Good News from the Cup Final Project 2011 2207 young people attended Cup Final Sessions between 1st October 2010 -1st October 2011. This equated to a total... read more
    16th of November 2011 by Cup Final Project Team

  • Adobe Confirm HTML 5 as the Future

    Adobe Confirm HTML 5 as the Future I was overjoyed when Adobe confirmed recently that they would bid farewell to their Flash for mobile platform. We've been... read more
    12th of November 2011 by Peter Luck

  • ROCC Cooking at Connecting Communities Tournament

    ROCC Cooking at Connecting Communities Tournament ROCC in the guise of Facilities Manager, Alan Gould were recently supporting Albion In The Community (AITC). See... read more
    2nd of November 2011 by Luke Aldrich

  • Invited to Join the NSPCC Business Board

    Invited to Join the NSPCC Business Board I am really excited to have been invited to join the NSPCC Brighton Business Board. We are tasked with raising the profile... read more
    10th of October 2011 by Luke Aldrich

  • Invited to Join the NSPCC Business Board

    Invited to Join the NSPCC Business Board I am really excited to have been invited to join the NSPCC Brighton Business Board. We are tasked with raising the profile... read more
    10th of October 2011 by Luke Aldrich

  • Supporting St Catherine's

    Supporting St Catherine's On Sunday September 1st, ROCC’s Head of Service Peter Luck took to the hills for the annual St Catherine’s Hospice... read more
    23rd of September 2011 by Luke Aldrich

  • A Modern Mobile Solution

    A Modern Mobile Solution I'm pleased to announce the upcoming release on September 9th of the latest version of the Uniclass Mobile solution for social... read more
    2nd of September 2011 by Peter Luck

  • Kickz Cricket Match 6th June 2011

    Kickz Cricket Match 6th June 2011 Held on the 6th June. ROCC participated in the showcase event for the Albion in The Community Kickz project. The softball game... read more
    8th of July 2011 by Luke Aldrich

  • iCloud

    iCloud At the Apple Worldwide Developer Conference, Steve Jobs put another nail in the coffin of the traditional PC by announcing the launch of the iCloud in the... read more
    13th of June 2011 by Peter Luck

  • ROCC at Ardingly Residential with Albion in the Community

    ROCC at Ardingly Residential with Albion in the Community On the 13th and 14th April ROCC assisted with the Albion in The Community Ardingly College Residential... read more
    23rd of May 2011 by Luke Aldrich

  • Marathon Efforts

    Marathon Efforts ROCC project manager Benny Coxhill has over the years raised a significant amount of money for various charities. 2011 saw Benny take part in his... read more
    23rd of May 2011 by Luke Aldrich

  • Unrest in the Private Contractors Market

    Unrest in the Private Contractors Market There is considerable change happening in the Social Housing market, particularly amongst the private contractors. These... read more
    20th of May 2011 by Chris Potter

  • ROCC Sponsor Achieve Lifestyle Community Day

    ROCC Sponsor Achieve Lifestyle Community Day ROCC are helping sponsor a Community Charity Day for our new customers at Achieve Lifestyle in Runnymede. The day held... read more
    13th of May 2011 by Luke Aldrich

  • Newport City Homes

    Newport City Homes Following my recent visit to Newport City home it is just over a year since the repairs and maintenance system went live. The system has bedded... read more
    5th of May 2011 by Chris Potter

  • Feedback Please and Thank You

    Feedback Please... and Thank You Always hungry for feedback from our customers we have recently issued an online feedback form to allow customers attending any of... read more
    4th of May 2011 by Peter Luck

  • Internet Explorer 9 Released

    Internet Explorer 9 Released Many Windows 7 and Vista users will have noticed that Microsoft have released version 9 of their Internet Explorer web browser in... read more
    8th of April 2011 by Peter Luck

  • Demystifying the Cloud

    Demystifying the Cloud The buzz about "The Cloud" has been going on for quite a while now and the people I talk to either don't understand exactly what the... read more
    30th of March 2011 by Peter Luck

  • Newport City Council - Extra Mile Awards

    Newport City Council - Extra Mile Awards ROCC were delighted to sponsor and attend Newport City Council’s ‘Extra Mile Awards’ 2011. Held at the... read more
    14th of March 2011 by Luke Aldrich

  • Microsoft ISV Certification

    Microsoft ISV Certification We've been busy over the last couple of month's renewing our Microsoft partnership and as always Microsoft have made it very... read more
    9th of February 2011 by Peter Luck

  • Cup Final Marketing Group 12th January 2011 - Update

    Cup Final Marketing Group 12th January 2011 - Update Met at Raven HA. A really positive day. Representatives from Raven, Orbit, Southern Housing, Worthing Homes... read more
    3rd of February 2011 by Luke Aldrich

  • ROCC Helpdesk Customer Portal

    ROCC Helpdesk Customer Portal Back in November 2010 I made a promise to our customer base that I would make our helpdesk service more transparent to them. December... read more
    2nd of February 2011 by Peter Luck

  • An Important Step to a Transparent Service

    An Important Step to a Transparent Service As promised to our user group in November, I'm pleased to announce our new helpdesk system has gone live today. The... read more
    20th of December 2010 by Peter Luck

  • Cup Final Marketing Group 12th January 2011

    Cup Final Marketing Group 12th January 2011 We are looking for interested parties and existing Housing Association partners to join with us in attending a... read more
    12th of December 2010 by Cup Final Project Team

  • Cup Final Marketing Group 12th January 2011

    Cup Final Marketing Group 12th January 2011 We are looking for interested parties and existing Housing Association partners to join with us in attending a... read more
    9th of December 2010 by Luke Aldrich

  • ROCC Customer's Furry Fundraiser

    ROCC Customer's Furry Fundraiser ROCC customer Pete Smith, Head of Procurement for Nottingham City Homes raised over £3,500 for charity by growing a... read more
    6th of December 2010 by Luke Aldrich

  • Using IT to Save Money in Social Housing

    Using IT to Save Money in Social Housing I think the comprehensive spending review will have wide ranging effects in the way IT spend is justified in Social... read more
    29th of November 2010 by Chris Potter

 

 

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