Streamlining Research Surveys
Sept 27, 2005

The ROCC Consultancy Group (RCG) is pleased to announce that Loughborough University Business School’s Centre for Automotive Management (CAM) is to implement an automated data capture solution for collection of survey data.

Part of the Professional and Management Development Centre, CAM provides specialist training and management development to automotive industry managers and dealers across marques, as well as leading-edge research within the automotive retail sector.

The Centre plans to use RCG’s automated data capture solution in its data collection, including a current research project: ‘Applying the principles of the Toyota Production System (TPS) to other areas of the Automotive Industry Supply Chain’. Part of the project involves processing high numbers of questionnaires from dealership sites across Europe.

The project involves the implementation and collection of organisational culture measurement questionnaires each quarter for 12 months (to assess whether the Toyota Retail Systems initiative is having an impact on the values and culture of the organisations, and the way people work together).

RCG’s automated data capture solution will speed up the processing of research questionnaires for this and other projects, improving project turnaround times as well as saving valuable resources.

RCG is one of the UK's leading consultancies in Business Process Automation (BPA) and is part of ROCC Computers. ROCC has been providing IT services, solutions and consultancy for over 30 years.

For more information on Loughborough University’s Centre for Automotive Management go to www.lboro.ac.uk/departments/bs/cam/ or contact Gary Reed , Director of Research -Centre for Automotive Management on 01509 223146.

For further information on the ROCC solution please contact one of the following: Andy Cush, RCG Director, on 01273 274704 or Meeta Patel, Promotions Manager, on either 01273 274713 or email marketing@rocc.co.uk.