Since partnering with First Choice Homes Oldham (FCHO) over the last two years, the ROCC system has helped the housing association to save more than £750,000 in the delivery of repairs and maintenance, helping to improve responsive and emergency repairs performance levels.
“The financial benefit has been incredible. In total, we have saved in the region of £750,000 within the first two years of partnering with ROCC.” - Siobhan McCoy, Property Care General Manager at FCHO
“The ROCC solution has really transformed the way Property Care operates. The agility of the solution has contributed towards a cultural change in the way operatives receive and complete repairs works orders. This in turn has resulted in improved performance and overall customer satisfaction." - Stephen Repton, Assistant Director - Business Transformation for FCHO
Posted: 1st of November 2016