New high performance hardware infrastructure & firewall protection for Alemba

ROCC has provided a high performance hardware infrastructure and outstanding next-generation firewall alemba_logo_official.pngprotection for Alemba, the creative IT Service Management software company behind vFire. Alemba use the infrastructure to develop and support their vFire and VMware Service Manager clients.

Alemba needed the high performance and efficient infrastructure platform within their new Surrey based headquarters and the DELL M1000E and PowerEdge M620 Blade solution provided by ROCC proved to be the ideal blend of density, performance, efficiency and scalability. In addition, to ensure comprehensive network defence and allow secure connectivity between their global offices, ROCC provided Alemba with powerful next-generation firewall protection, in the form of a DELL SonicWall NSA series firewall giving them automated and dynamic security capabilities.

Alemba is trusted by a number of global enterprises to deliver truly beneficial IT Service Management Solutions. Their cutting-edge approach to software design combined with a commitment to customer service has fuelled a dramatic expansion, and Alemba now has offices in the UK, USA, France and Australia.

Alemba took over Support and Development for VMware Service Manager in 2014. VMware Service Manager (VSM) is an IT Service Management tool that provides support for ITIL based processes such as Incident Management, Problem Management, Known Error, Service Request Management, Configuration Management, Change Management, Service Catalog, and Asset Management. VSM was formerly known as infraEnterprise (infra) and then EMC Ionix Service Manager.

Posted: 3rd of February 2015

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