Our best of breed housing repairs management software has been improved further by the addition of a comprehensive contractor allocations module.

Uniclass Social Housing, the number one system for housing repairs has always led the way in terms of managing in-house repairs teams but it now also ensures housing associations are able to confidently manage external workforces too.

Our new Contractor Allocations module enables both call centre operatives and planners to easily pick between in-house teams and contractors to determine how best to carry out a housing repair.

ROCC Uniclass users can, using our intuitive software switch between allocating work to in-house teams or contractors depending on to time constraints, pressures on internal teams or because specialist works are needed.

The software supports working with contractors of all sizes and types and ensures all paperwork such as work tickets and purchase orders are automatically generated and digitally transferred between the housing association and the contractor.

Contractors working with housing associations that have deployed the Uniclass housing repairs management solution are able to receive and complete work via email, SMS, integration to their existing systems via our API’s or using the ROCC Uniclass Contractor Portal.

Talk to us to find out more about our contractor management solutions for housing and how we can help increase the efficiency and cost effectiveness of working with external contractors. 

Posted: 28th of April 2016

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