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Feedback Please... and Thank You

Always hungry for feedback from our customers we have recently issued an online feedback form to allow customers attending any of our Uniclass training sessions to provide confidential feedback direct to myself. This is being used for the first time next week alongside a bespoke customer training session. I'm looking forward to getting feedback fired straight from our website to my inbox.

While I'm discussing feedback I'd like to thank our ITC customers for all the feedback provided in the last couple of weeks through our Customer Care Program. The feedback has been extremely helpful and allows us to constantly review how we are performing. As a message to all our customers, if you receive a feedback request from us, I would urge you to complete it honestly and send it back to us. We always read and action all positive and negative feedback we receive.

Posted Wednesday, May 4th, 2011 by Peter Luck

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