ROCC’s proactive dashboard solution is enhancing the productivity of Aster Group’s business whilst encouraging wider efficiencies that benefit tenants.
ROCC has partnered with Aster Group since 2002. Since then, the company has grown considerably – it now owns and maintains over 28,000 homes across the South of England, with more than 75,000 customers.
Aster Group not only provides homes for rent and purchase, but property repairs and maintenance too. ROCC is helping to drive efficiencies in this area of the business by simplifying staff processes, which had previously been an issue.
Listening to the company’s need for increased productivity, ROCC began working on a brand new project, focused on visualising workflows and reducing job time via dashboard notifications.
“As part of our long-standing relationship with ROCC, we are fulfilling our commitment to develop and invest in digitising our systems to provide more efficient services to our customers. This led to us exploring the use of workflows and notifications with ROCC.” - Sharon Simmonds, Assistant Director of Finance & Compliance at Aster
Posted: 4th of July 2017